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Customer Reviews
KENNESAW FLORIST AND COOKIES
Local Kennesaw, GA florist
Average Customer Rating: 4.6 of 5 stars. (38 reviews)
Date: May 17, 2023
Name: Ashley B

State/Province:GA

Very pretty Mothers Day arrangement, though I don’t know if it had as many blooms as my daughter ordered for me. I don’t know what she spent or ordered. Thky
Date: May 16, 2023
Name: Ava A

State/Province:NC

Had to search online for a florist in Kennesaw, Ga because I live in NC but my relative lives in Kennesaw. Based on her reaction to the flowers I sent her, I made a very smart choice when I chose this florist. This was a really good experience.
Date: May 16, 2023
Name: Caitlin M

State/Province:SC

I ordered the deluxe version, but the standard was delivered. I was glad there was a picture of the flowers included so I could see this and be able to contact the company. So many times, flowers are delivered and you never know if it was what was ordered, so I appreciated this! Also, the customer service was great to deal with and refunded me the difference of what I ordered and what was delivered.
Jennifer's Reply:
Date: May 16, 2023, 11:41 am

Thank you for your honest review. We would have preferred to get the order right the first time, but are glad you are satisfied in the end. Thank you for ordering with us and hope you'll try us out again.
Date: Apr 11, 2023
Name: Lori L

State/Province:GA

Gorgeous arrangement, FULL of blooms!
Sharon's Reply:
Date: Apr 11, 2023, 9:34 am

Thanks for the great review!! The lilies were beautiful that week!!
Date: Jul 27, 2022
Name: Valerie J

State/Province:GA

My husband and I received a BEAUTIFUL plant arrangement from a friend. It made our day! And it was a little bit emotional because it was in memory of our son, whom we lost and also to help make our day....which it totally did! Thank you so much, Kennesaw Florist & Cookies. I did not even know about your shop before receiving this beautiful arrangement.
Date: May 31, 2022
Name: Tricia Steven L

State/Province:GA

Beautiful arrangement. On a very sad day it brought beauty and love to our family
Date: Mar 19, 2022
Name: Mildred P

State/Province:CO

I would like to thank Kennesaw Florist for spectacularly making up for an arrangement I was not happy with. Prompt response and sincere interest in customer service. Highly recommend this florist. THANK YOU SO MUCH!
Sharon's Reply:
Date: Mar 21, 2022, 9:57 am

Millie, So glad you are happy with us and the experience of working with us to make YOU--our customer--happy.
Date: Mar 18, 2022
Name: Mildred P

State/Province:CO

The picture online was beautiful. The arrangement was sloppy and sad looking. VERY DISAPPOINTED!
Sharon's Reply:
Date: Mar 21, 2022, 9:55 am

Millie, Thank you for letting us know we did not live up to what you expected. Also, thank you for letting us talk with you as I explain things better talking to people than thru email or text. I hope the replace arrangement we send out for you will help resolve the disappoint you felt with the first order. Again thanks for letting us fix this for you.
Date: Feb 17, 2022
Name: Carol K

State/Province:GA

Carol just loved them keep up the good work
Sharon's Reply:
Date: Feb 21, 2022, 11:34 am

Great!!! We're so glad she loved them!. It makes us happy to make someone else happy!
Date: Feb 14, 2022
Name: Karen M

State/Province:GA

Thank you for a lovely arrangement and timely service.
Sharon's Reply:
Date: Feb 16, 2022, 2:24 pm

Thank You!! It's so nice to hear when we've done a good job!!
Date: Dec 27, 2021
Name: Carol K

State/Province:GA

The arrangement was just beautiful and the color of the roses made my day. Thank You
Sharon's Reply:
Date: Dec 28, 2021, 7:37 am

Wonderful!! What a way to start our day...with your great review! So glad you loved your roses. Thank you for taking the time to let us know how we did!
Date: Nov 09, 2021
Name: Diane H

State/Province:GA

Beautiful and very creative. I loved it!
Sharon's Reply:
Date: Nov 18, 2021, 10:18 am

Thank you so much!!! We appreciate you taking the time to let us know we did!!
Date: Mar 06, 2021
Name: Shelby K

State/Province:GA

My husband has bought me many arrangements from here and they are all outstanding! They are beautiful and do fragrant. Aldo last longer then the other florist he has been to. Highly recommended!
Date: Feb 16, 2021
Name: Carol K

State/Province:GA

Beautiful flowers they brighten my day an I love my husband more. Thank you
Date: Feb 15, 2021
Name: Jeanne C

State/Province:GA

Service was good!
Date: Feb 13, 2021
Name: Betty H

State/Province:PA

Delivery was fast. I purchased the $60 which was pictured on the site. I do not see there any alstoemena included. I realize there can be differences but did expect it to be filled out a bit more. I would use the service again.
Date: Feb 12, 2021
Name: Patty M

State/Province:GA

I received the Style Statement arrangement in the MidMod container. It is still alive, fragrant and beautiful 2 weeks later. Stunning arrangement!!
Date: Jan 30, 2021
Name: Phama W

State/Province:WA

We live on the west coast and needed to send a birthday gift to someone who just arrived in Kennesaw. The service was right on time and perfect for what we requested!
Date: Dec 09, 2020
Name: Melania M

State/Province:FL

Product great, need to improve web site selection. Overall good service and product
Date: Oct 15, 2020
Name: Les L

State/Province:TX

I have used this florist several times and have been very pleased. They quickly replaced an arrangement one time when there was an issue. They also send a picture of the delivered arrangement. Highly recommend.
Date: Oct 06, 2020
Name: Fran and Frank C

State/Province:GA

The frou-frou basket was a gift . It was filled with so much fresh fruit , looked beautiful . We were very impressed !
Date: Oct 06, 2020
Name: Fran and Frank C

State/Province:GA

Beautifully fruit basket -lots of fresh fruit . A surprise gift , we were impressed
Date: Sep 18, 2020
Name: Ericka F

State/Province:NY

I ordered an arrangement for my sisters birthday and it was fixed exactly how I pictured it. Absolutely beautiful! The flowers were ver bright and looked amazingly fresh! Thank you so much!
Date: Jun 22, 2020
Name: Dave T

State/Province:GA

Loved the candy/cookie Father's Day present my daughter sent me. It contained many name brand treats. Very enjoyable
Date: May 22, 2020
Name: Michael F

State/Province:GA

I was extremely pleased with my order. Unfortunately, the dozen roses failed to ever open.
Jennifer's Reply:
Date: May 23, 2020, 11:45 am

Hi, Michael. Firstly, I'd like to say thank you for your business and for your review! As I told Renee, we are going to note the rose variety used in her arrangement and will be sure to find a new type with better performance. I do hope you place trust in us again for your future orders as we already try our very best to provide the very best! Thank you for ordering & reviewing us!
Date: May 22, 2020
Name: Jennifer D

State/Province:NH

I ordered the beautiful Azalea Plant to my mother for Mothers Day. She loved it, it was beautiful and made her day. I ordered less than a week before Mothers day and it arrived on the day requested. When I called the shop to make a change to the card, they were very friendly and helpful. being from out of state, I felt like I was in good hands, I will order from them again.
Date: May 18, 2020
Name: Renee G

State/Province:GA

I received long stem yellow roses for my birthday. They were the most beautiful I've ever seen. However, I did all the right things by changing water daily and re-cutting stems and they never opened and are now just wilted. It was disappointing.
Jennifer's Reply:
Date: May 19, 2020, 9:02 am

Hi, Renee! So glad you enjoyed your initial arrangement, but so sad to hear of your accompanying disappointment. Although your roses seemed to have lasted longer than the expected 5-7 days (Your arrangement was delivered on the 8th) some varieties of roses just don't open the way others do. We'll note your observations with this particular rose for ordering flowers in the future! I have no doubt we will find a better performing rose! Thank you for your comments as it will help us and our services improve. Have a great day!
Date: May 17, 2020
Name: Alice B

State/Province:GA

Beautiful arrangement of live flowers. Very enjoyable.
Date: May 11, 2020
Name: Kelly J

State/Province:GA

I ordered flowers for my mother for Mother's Day. The flowers are beautiful! We live pretty close so I chose to pick up the flowers. I was not allowed inside of the store due to social distancing guidelines currently in place for COVID-19. I totally understand that and was willing to wait outside. Unfortunately, there was no mention of this on their website when I ordered, and no real signage posted. I would just suggest having a clearer direction for pick up orders going forward. Thank you!!
Jennifer's Reply:
Date: May 14, 2020, 11:32 am

Hi, Kelly. My apologies about the lack of signage in reference to our Covid-19 policies. Thank you for letting us know how this effected you. I am most familiar with editing our main website (kennesawflorist.com) and did let our .net website slip through the cracks without displaying our new policies. Policies are up now, and we will be sure to discuss this in more detail with future customers. Thank you for letting us know about this! I appreciate you! -Jennifer
Date: Feb 01, 2020
Name: Marjorie J

State/Province:GA

Flowers were fresh, vibrant color, arranged beautifully, and presented in a lovely vase fitting for any occasion. Thank you!
Date: Oct 04, 2019
Name: Andrea K

State/Province:GA

BEAUTIFUL arrangement. Great customer service by the individual making the delivery.
Date: Aug 27, 2019
Name: Delina M

State/Province:GA

Lovely floral arrangement. Staff was very helpful, especially with making the delivery. Went above and beyond to get it to the recipient.
Date: Apr 18, 2019
Name: Fola T

State/Province:GA

My mother loved her flowers! I was worried her office would be difficult to find for delivery, fortunately the flowers were delivered right to her office! Thanks again
Date: Jun 25, 2018
Name: Sandy N

State/Province:CO

Upon researching for a work related delivery, I came across Kennesaw Florist. I called, and they were more than accommodating to my needed delivery from across the country. They went out of their way to make the delivery personal and special. Friendly, reliable, attentive, quick responding.
Date: Nov 10, 2017
Name: Matthew H

State/Province:GA

We have been customers for about 15 years and you are the only florist I use. I always find what I am looking for and your customer service is excellent.
Date: May 16, 2017
Name: Carol M

State/Province:GA

I did not receive a plant but a lovely bouquet of flowers in a vase, not the first from you. Always very nice. Like the added instructions for care. My son in Illinois has used you for years.